Please be advised that Optima Technology Solutions Pty Limited (A.C.N. 003 833 074) ("OTS") has
been placed into Liquidation as per a resolution approved by Creditors at the second meeting of
Creditors on 28 August 2008.

For further information on the Liquidation of OTS click >> HERE

 


Information for all Optima Technology Solutions Pty Limited
 (In Liquidation) (“OTS”) Customers and Resellers

 

In order to facilitate future warranty repairs OTS has entered into a Service Agreement with Impact Systems Technology Pty Limited (“Impact Systems”).

This Agreement will provide a reasonable solution to all OTS PC customers who currently hold valid warranty cover. Impact Systems is equipped with all the Optima warranty stock to conduct repairs and in the majority of cases clients will not be charged for warrantable parts. We also hope that OTS retailers/resellers will refer any customers with warranty claims to Impact Systems so that their warranty claims are serviced in the most cost effective manner.

Given OTS’s current financial position all warranty and/or repair work must be conducted on a labour fee basis. Impact Systems has agreed to conduct warranty repair work for Optima products at discounted labour costs of $69 per hour plus GST plus small charges for shipping. Impact believes that the majority of repair work will be completed in under one hour. All parts have been guaranteed by Impact Systems to be sold at no cost or below cost and the expected turnaround for the return of OTS PC products is in the vicinity of 2-4 business days.

This agreement will allow customers to have OTS PC stock repaired as economically as possible and will minimise claims in the Liquidation for warranty and repair work. All parts stock will also be available for individual sale. 

Impact Systems Technology Pty Ltd is a broad based solutions company. Established in 1990, Impact Systems is one of the long standing White Box PC manufacturers & Distribution companies in Australia to date. Its core competency is manufacturing Desktop PCs, Servers and Notebook products and is recognised as one of the largest OEM PC manufacturers in the country. With facilities to cater build quantities in excess of 10,000 PCs per month, Impact Systems service all channel and corporate partners across Australia and the Asia Pacific region.

Customers requiring warranty and/or repair work must lodge their requests now online at Impact’s website, as detailed below. 

Contact:

Impact Systems Technology Pty Ltd
http://www.impactsystems.com.au/optima